Talk to us today about how to improve your Food Hygiene Rating because 47%* of your potential customers check out your rating before they eat out!
*Data provided by Food Standards Agency (FSA)
When an Environmental Health Officer comes to call on your food business are you ready? Whether it is a routine inspection; relating to a customer complaint of food poisoning; or worse a product recall it is important that you respect the visiting enforcement officer from the outset.
During the inspection, the enforcement officer will work in accordance with the Food Law Code of Practice and Food Law Practice Guidance with their sole aim to ensure you are meeting food hygiene and safety requirements and that the food you are producing and selling is safe for customers to eat.
They will want to talk to the business owner and your team about your activities and how you manage food safety and will also want to review your food safety documentation and assess the structure of your premises. They may take photographs, samples or swabs for evidence purposes.
Our team of Professional Consultants can provide guidance and support on the following:
How to appeal a Food Hygiene Rating
What to do if you receive an improvement notice including timescales
What action your business must immediately take if you are served a Hygiene Emergency Prohibition Notice
Review a written report from your Enforcement Officer
Provide guidance on how to improve your Food Hygiene Rating
Proactively manage a Food Poisoning Allegation and subsequent EHO Visit on your behalf